Personal Service

Attentive service. For personal well-being.

Our personal service – as individual as each guest

Attentive service to make you feel good, in order to do justice to the individual personalities of our guests - from advice on booking to the design of an individual cultural program. We offer a variety of services that will make your stay even more unique.

FLOWER SERVICE

Would you like a bouquet of flowers in your favorite color to greet you in your room upon arrival? Or that a bouquet of roses will be ready on the breakfast table on the morning of the anniversary? Contact us.
DOG SERVICE

We warmly welcome your loved ones. A dog set up with a water bowl and welcome treats is of course available on request. If required, we can also organize a dog sitter, an appointment at the dog grooming salon or with the vet.
SHUTTLE / CHAUFFEUR SERVICE

Our partner Dresdner Chauffeur Service 8x8 offers you first-class chauffeur and shuttle services in a fleet of modern vehicles - tailored to your needs for your safe and relaxed arrival.
CITY TOURS

You are welcome to enrich your stay with the following program items. Our deputy director Martina Fröhlich will arrange an individual tour for you to other interesting facets of Dresden.
PERSONAL PICNIC BASKET

It doesn't always have to be the garden terrace or the excursion restaurant if you want to dine outdoors in a nice atmosphere. We fulfill your wish in a very special way. An exclusive picnic basket is now available, filled with culinary delicacies by Sven Vogel from the new Caroussel Nouvelle.